Regarding COVID 19
Dear families and patients of our clinic;
Today we’re reaching out to you to reassure you that your safety, health and well-being are our primary concern. Like you, we’ve been monitoring the ongoing COVID-19 developments and are trying to find the best path forward during uncertain times. What we do know is that social distancing, the practice of providing safe space around each person, is a must. As such, most of our counselling sessions will continue to be held either by phone or by video conference. This will allow us to ensure your continued access to care in a safe manner. We will also be providing you with the option to pay online, so that you do not need to leave home.
We would also like to reassure our families with students who will be having psycho-educational assessments that we will proceed with all scheduled appointments. The College of Psychologists has recommended that essential psychological services continue but with proper safeguards in place. As assessments are often the gateway to developmental supports, we view them as an essential service. We know that you have waited months for these appointments and that an assessment is critical to the overall wellbeing and success of your child. We will though proceed with some modifications. Initial and concluding appointments with Dr. Roberts will either be in office or be by distance (on a case-by-case basis) while the testing sessions with the psychometrist will be in-person. This will allow us to greatly reduce the number of families and students in office to no more than one at a time, thus allowing us to follow best practice in social distancing. Further, to uphold safety and sanitization standards we have new HEPA-13 air filters in office, increased our frequency and severity of sanitation practices, and have masks available to families.
Families may be anxious, lonely and discouraged with the required self-isolation. Therefore, we will open up additional counselling spaces (by distance as noted above). Do not hesitate to reach out to us if any of these supports would be helpful to you and your family during this difficult time. Please email us at firstname.lastname@example.org to learn more about these supports.
We wish you all good health!
Dr. Jillian Roberts and staff
How We Help
Is your child struggling in school or had inconsistent progress? Has someone suggested an assessment for your child? Learn more about how your child can reach their full potential.
Our experienced group of licensed counsellors can provide compassionate care to help you cope with life’s big struggles. Learn more about our team.
Career assessments can support you in understanding your interests and strengths and help you discover careers that best match your profile.
Dr. Jillian Roberts shines a bright light on positive solutions and coping strategies for the challenges faced by parents in this rapidly changing, and often difficult to understand world. Her online articles, blog posts and tweets provide simple access to her healthy family expertise and help to normalize life circumstances that families struggle with.
Dr. Jillian Roberts books helped us during a difficult time by providing the perspective and framing that my daughters needed in order to understand our changing family constellation. Reading her books helped create opportunities to talk about these changes in a supportive, positive way.
My own children have benefited from [Dr. Roberts’] gentle words and as well as students in the elementary school where I teach. I am so grateful to have this first step to give to the children in my life!
I really enjoyed sharing the Facts of Life app with my kids. I discovered it just when my youngest was becoming curious about the subject. I appreciated its gentle, age-appropriate approach, while my kids loved the colourful, interactive presentation. It was a wonderful way to start an important, and ongoing, conversation.
Territorial acknowledgement & Jordan’s Principle
Dr. Jillian Roberts Psychology Corporation is located on the unceded Coast Salish Territory of the Lekwungen and W̱SÁNEĆ nations. We gratefully acknowledge and respect the Lekwungen speaking peoples on whose traditional territory we live and work and the Songhees, Esquimalt and WSÁNEĆ peoples whose historical relationships with the land continue to this day.
Jordan’s principle is available to all First Nations children in Canada to help children receive the services they need when they need them. Jordan’s principle provides federal funding for needed services. If you want to learn more about Jordan’s Principle call 1.866.913.0033